Updated December 11, 2017
This statement (the “Privacy Policy”) explains the collection, use, and disclosure of personal and non-personal identification information by Cross Timbers Marketing LLC, a Texas Limited Liability Company (“CTM”), from users of the www.crosstimbersmarketing.com website (together with all sub-domains thereof, the “Site”). This Privacy Policy applies to the Site and all the products and services offered by CTM.
Personal Identification Information
We collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, subscribe to the newsletter, respond to a survey, fill out a form, make a payment, and in connection with other activities, services, features, or resources we make available on our Site, as well as in ways other than through our Site, such a when you send us a fax, through phone calls with us, or e-mails to us. [We also collect personal identification information about you, when authorized, from certain third parties such as third-party marketers, advertisers, and affiliates.] As used in this Privacy Policy, “personal identification information” means information that would allow a party to identify you, which includes, for example, your name, e-mail address, mailing address, phone number. You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities, products, or services.
Non-personal Identification Information
We collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include, but is not limited to, the browser characteristics, the type of computer or device and technical information about your means of connection to our Site, such as your operating system, internet service provider, URL of previous websites you visited, aggregated and de-identified data, search terms, clicked links, and other similar information.
Our Site uses “cookies” to enhance your experience; both “session” cookies, which expire when you close your browser, and “persistent” cookies, which remain on your hard drive for an extended period of time. Your web browser places cookies on your computer’s hard drive for record-keeping purposes and to track and store information about your preferences for a particular website. We may also utilize a “web beacon,” or an internet tag, pixel tag or clear GIF, which links web pages to web servers and their cookies. These may be used to transmit information collected through cookies back to a web server. Utilizing these automated collection methods, we are able to log content a visitor clicks while browsing a website allowing us to create a record of the action for collection and possibly stored. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
How we use collected information
CTM collects and uses your personal and non-personal identification information for the following purposes:
Respond to your inquiries and/or other requests or questions. If you decide to opt-in to our mailing list you will receive e-mails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail or you may contact us via our Site.
We continually strive to improve our Site offerings based on the information and feedback we receive from you. The information we collect allows us to operate, evaluate and improve our business, including but not limited to, evaluate customer service processes, develop new products and services, manage communications, evaluate our sales, marketing and advertising, analyze and improve products and services, as well as for accounting, billing, collections, audits, and reconciliation.
Conduct data analyses, market research, consumer research, financial analysis, trends, encryption and tokenization of personal information.
Identify and protect against fraud and criminal activities, claims and other liabilities, as well as to comply with applicable legal requirements and industry standards.
In addition, we use information collected online through cookies, web beacons and other automated means for purposes including customizing our users’ experiences to our Site, delivering content and advertising personalized to our Site users’ interests and behaviors while browsing our Site, as well as managing our business. We also use this information to troubleshoot technical and service problems, manage our Site, identify users of our Site, and gather demographics about our users. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
We may use web analytics services on our Site, such as Google Analytics. Analytics providers that control these services use technologies such as cookies, web server logs and web beacons to help analytics users analyze how visitors use the Site. The information collected through these means (including IP address) is disclosed to these analytics providers, who use the information to evaluate use of the Site. More about Google Analytics can be found here: www.google.com/analytics/learn/privacy.html. Our Site is not designed to respond to “do not track” signals received from browsers.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Our Site is in compliance with vulnerability standards in order to create as secure of an environment as possible for you when using our Site. Notwithstanding the foregoing, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing your personal identification information
We do not sell, trade, or rent your personal identification information to others, except as described in this Privacy Policy. We share personal information regarding visitors and users with our business partners, affiliates, subsidiaries, advertisers, and other third parties who perform services on our behalf. We share your personal identification information with carefully selected third parties that help us provide, maintain, and improve the Site and the services and products we offer, or that provide us with marketing or other business services, and such third parties have access to your personal identification information in order to perform their services. [These third parties may include but are not limited to marketing companies or other business services.] We share your personal identification information with outside third parties only to the extent necessary to permit third parties to provide their services to us, and do not authorize third parties to use or disclose the information except as needed to perform services on our behalf or comply with legal requirements.
We also share your personal identification information with those entities with whom we in good faith believe we are required to do so by law. This information may include, but is not limited to, your name, address, and any other information you provide to us on any form or field on the Site.
Third Party Websites
You may find advertising or other content on our Site that link to the websites and services of our partners, suppliers, advertisers, affiliates, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the content of or privacy practices employed by websites linked to or from our Site. In addition, these websites or services, including their content and links, may be constantly changing. This Privacy Policy does not apply when you have access to third party websites. Those sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Special Note to International Users
The Site is hosted in the United States. If you are accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from U.S. laws, please note that you are transferring your personal identification information to the United States, which does not have the same data protection laws as the EU and other regions. By providing your personal identification information you consent to: (i) the use of your personal identification information for the uses identified above in accordance with this Privacy Policy and (ii) the transfer of your personal identification information to the United States as indicated above.
Changes to this Privacy Policy
CTM reserves the right to change or update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. Any changes to this Privacy Policy will become effective when we post the revised date on the Site. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal and non-personal identification information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of these Terms
By accessing and using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes. By accessing and using this Site, you also agree to receive the annual notice regarding our Privacy Policy here via the Site.
Changing or Updating Your Information
If at any time you wish to verify, correct, change, or remove your personal information, you may correct, update, delete or deactivate it by contacting us at the address, phone number or e-mail address indicated in the “Contacting Us” section below.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us by email at info@crosstimbersmarketing.com or write to us at:
Cross Timbers Marketing
Attn: Counsel
3735 Fort Worth Hwy
Hudson Oaks, TX 76087